繋がりのはじまり、
その一歩が
ミライを紡ぐ。

to create Not just a smile

MESSAGE

"JR-West Hotels," guided by its group concept, "We want to be there for you with the biggest smile in this town," welcomes many guests from both Japan and abroad, operating 13 hotels mainly in the West Japan area, including "Hotel Granvia," "Hotel Vischio," and "Nara Hotel." To further realize its group concept, JR West Hotels aims not only to create and provide special value and experiences for its guests through hotels that start at "train stations," but also to contribute to enhancing the appeal of the areas connected to these "stations."

In July 2024, we partnered with Marriott International to open the new "Osaka Station Hotel," a brand designed to welcome guests from around the world. Building on the service and culinary expertise we have cultivated, we aim to contribute to the development of Japan as a "tourism-oriented nation" by creating a hotel that showcases the charm of "Osaka," the gateway to Western Japan.

These challenges require the strength of those of you who aspire to join our company. We provide a stage where you can leverage your individual strengths and take on diverse challenges. We invite you to grow with us and aim to become a group that contributes to people's enriched lives while creating new value and appeal for JR-West Hotels. We look forward to your application.

West Japan Railway Hotel Development Ltd.
Managing Director and Executive Officer,
Katsutoshi Hayashi

Manager

ABOUT 
OUR BRAND

JR-West Hotels is a hotel group within JR West Group, currently operating 13 hotels (4,409 rooms) under 5 brands.
With the group concept of "We want to be there for you with the biggest smile in this town,"
starting from the "train station," we have built trust through honest and sincere efforts, and together with the community, we aim to enrich the lives of each and every customer.
We will continue to create the charm of travel and foster connections between people.

Granvia

01

Brand Concept

A starting point for a high-quality trip

Based on the peace of mind that comes from being directly connected to Shinkansen and terminal stations in Kyoto, Okayama, Hiroshima, and other cities, Hotel Granvia is a full-service hotel that captivates guests together with the local community.

Osaka Station Hotel

03

Brand Concept

THE OSAKA TIME

In the summer of 2024, THE OSAKA STATION HOTEL will open in a thrilling place where the past, present, and future intersect, with excellent access directly connected to Osaka Station.

Potel

05

Brand Concept

Nice to meet you.
We're Potel.
Not a "hotel"—
it's Potel.

Umekoji Potel Kyoto is a community-oriented hotel where valuable encounters take place.

Hotel Granvia Kyoto

Hotel Granvia Kyoto

Kyoto, a renowned center of Japanese culture, is also recognized as a vibrant international city. Directly connected to Kyoto Station, the gateway to the city, Hotel Granvia Kyoto serves as an important hub where people from around the world meet and connect.
As we strive to meet the needs of an increasingly international Kyoto in the 21st century, we are committed to providing elegant surroundings, exceptional cuisine featuring the finest Kyoto ingredients, and the refined hospitality of our dedicated staff.

Official Site

Hotel Granvia Osaka

Hotel Granvia Osaka

Hotel Granvia Osaka is directly connected to JR Osaka Station, which boasts the largest number of passengers in Western Japan, and is conveniently located near the Umeda/Kita area and "Umekita" (a shopping district).
With its tranquil and high-quality guest rooms, cuisine prepared by award-winning chefs and pastry chefs, and banquet halls of various sizes, we welcome you with hospitality and facilities that make it convenient and worry-free for both leisure and business travelers.

Official Site

Hotel Granvia Wakayama

Hotel Granvia Wakayama

Wakayama is a castle town of 555000 koku in Kishu, with a history of tradition and culture. As a convenient access base, Hotel Granvia Wakayama is fully equipped with accommodation, banquet halls, and restaurants, where you can experience the warmth of Kishu Road, and welcome guests with a hearty attention and homey atmosphere.

Official Site

Hotel Granvia Okayama

Hotel Granvia Okayama

Hotel Granvia Okayama is conveniently located directly connected to JR Okayama Station and adjacent to a bus terminal, making it the main gateway to the Chugoku-Shikoku region. Guests can arrive without getting wet even on rainy days.
We aim to be the place that brings the most smiles to people's faces in Okayama, by providing high-quality service and refined cuisine for a variety of occasions, including accommodations, meals, banquets, conferences, and weddings.

Official Site

Hotel Granvia Hiroshima

Hotel Granvia Hiroshima

Located in a prime location directly connected to JR Hiroshima Station, the gateway to Hiroshima, this hotel offers convenient access to renowned World Heritage sites such as "Itsukushima Shrine" and the "Atomic Bomb Dome" via public transportation adjacent to the hotel, making it ideal for business travelers as well. Enjoy a relaxing and comfortable private space in this urban oasis.

Official Site

Hotel Granvia Hiroshima South Gate

Hotel Granvia Hiroshima South Gate

Hotel Granvia Hiroshima South Gate maintains the same high-quality hospitality as Main Building.
This is a "second-line" hotel for guests seeking a simpler and more streamlined stay.
Located in a prime location just a short walk from the south exit (conventional train side) of JR Hiroshima Station, it's convenient for both business and leisure travelers.
The layout, which compactly connects the reception area to the guest rooms, allows for smooth CHECK IN and check-out.
Maintaining the reliability of the Granvia brand, we propose a new type of urban stay that combines "functionality and comfort."

Official Site

Hotel Vischio Kyoto

Hotel Vischio Kyoto

Hotel Vischio Kyoto is located a 2-minute walk from the Hachijo Exit of Kyoto Station and is operated by "Hotel Granvia Kyoto," which is directly connected to JR Kyoto Station. The hotel will offer an urban and modern sense of quality under the catchphrase "3 B's" - BED, BATH, and BREAKFAST - that will accompany guests while maintaining the quality of the "Hotel Granvia."

Official Site

Hotel Vischio Osaka

Hotel Vischio Osaka

Hotel Vischio Osaka offers a relaxing and tranquil space where you can feel close to nature, while conveniently located just 5 minutes north of JR Osaka Station and close to Umeda Subway Station and Hankyu Osaka Umeda Station.
We offer guest rooms designed for a more comfortable sleep and a restaurant menu themed around "Osaka x Italian cuisine," making us ideal for both sightseeing in Osaka and business trips.

Official Site

Hotel Vischio Amagasaki

Hotel Vischio Amagasaki

Hotel Vischio Amagasaki is conveniently located just a one-minute walk from JR Amagasaki Station, making it ideal for business travelers and tourists visiting the surrounding Kansai area.
"Vischio" means "mistletoe" in Italian, and in Norse mythology, mistletoe is considered a sacred tree that brings happiness, safety, and good fortune. We promise to provide our guests with a relaxing and comfortable space where they can soothe their travel fatigue and feel happy.

Official Site

Hotel Vischio Toyama

Hotel Vischio Toyama

Hotel Vischio Toyama boasts exceptional convenience, located in the "JR Toyama Station Building," just a one-minute walk from the south exit of Toyama Station, and welcomes guests as a landmark hotel. We offer high-quality facilities and smart service of "Granvia" quality, including premium bedding, Public Bath and comfortable in-room bathrooms, and a breakfast unique to "Toyama" using local ingredients.

Official Site

Nara Hotel

Nara Hotel

Since its founding in 1909, Nara Hotel has welcomed many distinguished guests. Main Building, constructed of cypress wood in the style of a Momoyama palace, features furnishings that evoke the Meiji era, creating an atmosphere that feels like staying in an art museum.
Spend a memorable day at Kansai's premier classic hotel, which continues to display its dignified and magnificent appearance even after more than 100 years.

Official Site

Umekoji Potel Kyoto

Ume Koji Potel Kyoto

Umekoji Potel Kyoto is a hotel that offers travelers visiting Kyoto a peaceful stay and a sense of curiosity, inviting them to discover a new Kyoto they have never seen before. Like a port, which is the origin of the name Potel, it is a place where valuable encounters come and go, and where "connections" are forged. It is a space where you can forget about time and become engrossed, even while being in the tourist destination of "Kyoto." We invite both travelers and locals to enjoy the Potel experience.

Official Site

Osaka Station Hotel

Osaka Station Hotel

The Osaka Station Hotel, part of the "Autograph Collection," will open in the summer of 2024 in partnership with Marriott International Hotels. Built on the site of the original Osaka Station, the hotel will welcome guests from both Japan and abroad with the brand concept of "THE OSAKA TIME," aiming to pass on the history, culture, and value of this land to the future.

Official Site

ABOUT WORK

- About our work -

For more details, click here

CAREER
DEVELOPMENT

- About career advancement and training programs -

DATA
(As of April 2026)

-JR-West Hotels in Data -

Average length of continuous service

10.7years

Average age of employees

37.4years old

Hotel ROOMS

4409Room

Gender Ratio

Employee age ratio

Number of female managers

59people

Average monthly overtime hours

17.3hours

Parental leave utilization rate

Men

60%

Women

100%

Return rate after parental leave

100%

FAQ

Are language skills required?
Applications are welcome regardless of language proficiency level.
In order to satisfy the increasing number of overseas customers in recent years, it is essential that we continuously strive to raise our own standards.
We hope that you will acquire the skills to provide higher-level customer service by utilizing our support for improving your language skills.
Can I request my assigned department or transfer location?
You can express your preferences during interviews or other meetings.
While you may not always be assigned to your preferred department or transfer location, decisions regarding your assignment or transfer will be made based on a comprehensive assessment of your aptitude and the company's training policies.
What kind of in-house training programs are available?
JR-West Hotels conducts joint training for new employees and hierarchical training tailored to each position. In addition, generalist employees participate in the "Management Development Education and Training Program" implemented throughout JR-West Hotels.
What kinds of allowances and subsidies are available?
We offer a wide range of support, including assistance with obtaining language and hotel management qualifications, support for self-development such as correspondence courses, and the provision of qualification allowances upon obtaining qualifications. We will continue to expand our support for obtaining qualifications necessary for work, encouraging challenges and growth.
How are workdays and days off determined?
Most workplaces operate on a shift system, with the work schedule for the following month being finalized around the 25th of each month.
You can take requested days off and paid leave by coordinating with other staff members.
Is it possible to tour the company?
As part of information sessions and internships, we regularly hold company tours and Q&A sessions with current employees.
If we decide to implement this, we will announce it on JR-West Hotels My Page or Mynavi, so please register.
Is it possible to apply even if I'm from a different industry or job field?
Yes, it's possible. People with diverse backgrounds are active in the hotel industry.
Please read the application requirements for each hotel and apply.
Please tell me about the application process and selection flow.
Please enter from the recruitment information on each hotel's website, or contact the recruiter by phone or email.
The recruitment process varies depending on the hotel, such as interviews and aptitude tests.
Please tell me about your salary system.
Basic salary is determined according to age and job skills, and in addition, overtime pay, skill allowances for obtaining qualifications, and position allowances are also provided.
*For West Japan Railway Hotel Development Ltd. only, management positions are paid on an annual salary system linked to job function, role, and performance.
Please tell me about your performance evaluation system.
Based on the goals you set for yourself, you will have multiple meetings with your supervisor throughout the year, and ultimately, your department head will make the final evaluation.
Based on that evaluation, salary increases and bonuses will be determined.
Are there any systems in place to support childbirth, childcare, or elder care?
We have a comprehensive system in place for maternity leave, childcare leave, and family care leave.

OUR
REQUIREMENT

- Regarding the recruitment requirements for JR-West Hotels-

New graduate recruitment

New graduate Recruitment

You can find information about our new graduate recruitment program below.

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