Terms and Conditions​

• Accommodation Terms and Conditions

  Scope of application, Article 1

  • The accommodation terms and conditions and related contracts concluded between this hotel and its guests shall be governed by these terms and conditions. Matters not stipulated in these terms and conditions shall be governed by laws and regulations or generally established customs.
  • If the hotel agrees to special terms and conditions within the limits permitted by law and custom, those special terms and conditions shall take precedence over the provisions of the preceding paragraph.

  Application for Accommodation Contract, Article 2

  • Those wishing to make a reservation at this hotel are required to provide the following information to the hotel.
    1. Guest Name
    2. Check-in date and estimated arrival time
    3. Accommodation fees (in principle, based on the basic accommodation fee in Appendix 1)
    4. Other matters deemed necessary by the hotel
  • If a guest requests to extend their stay beyond the date specified in item 2 of the preceding paragraph, the hotel will treat this request as a new application for a new accommodation contract at the time the request is made.

  Formation of accommodation contract, etc., Article 3

  • The accommodation contract shall be concluded when the hotel accepts the application described in the preceding article. However, this shall not apply if the hotel proves that it did not accept the application.
  • When a lodging contract is concluded pursuant to the provisions of the preceding paragraph, you will be required to pay a deposit determined by the hotel, up to the amount of the basic lodging fee for the lodging period (or three days if the lodging period exceeds three days), by the date specified by the hotel.
  • The deposit will first be applied to the accommodation fee that the guest is ultimately required to pay. If circumstances arise that require the application of Articles 6 and 18, the deposit will be applied to the penalty fee first, followed by compensation, and any remaining balance will be refunded when the payment of fees is made in accordance with Article 12.
  • If the deposit specified in paragraph 2 is not paid by the date designated by the hotel in accordance with the provisions of that paragraph, the accommodation contract shall become invalid. However, this applies only if the hotel has notified the guest of the deposit payment deadline.

  Special agreement waiving the requirement for payment of an application fee, Article 4

  • Notwithstanding the provisions of Article 2, Paragraph 2, the Hotel may agree to a special agreement that waives the requirement to pay the deposit specified in the said paragraph after the contract has been concluded.
  • If, upon accepting an application for accommodation, the hotel does not request payment of the deposit specified in Article 2, Paragraph 2, or does not specify a payment deadline for said deposit, it will be treated as if the special agreement in the preceding paragraph has been agreed upon.

  Refusal to conclude a lodging contract, Article 5

  This hotel may refuse to enter into a lodging contract in the following cases:

  1. When the accommodation application does not comply with these terms and conditions.
  2. When there are no rooms available due to full occupancy.
  3. When it is deemed that a person seeking accommodation may engage in conduct that violates laws and regulations, public order, or good morals in connection with their stay.
  4. When it is clearly determined that the person seeking accommodation has a contagious disease.
  5. When an unreasonable burden is requested regarding accommodation.
  6. When it is not possible to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable circumstances.
  7. When a person seeking accommodation is likely to cause trouble to other guests due to intoxication or other reasons. When a person engages in behavior that significantly disturbs other guests.
  8. When the person seeking accommodation is a designated organized crime group, a member of a designated organized crime group, an organization related to a designated organized crime group, or an associate thereof.
  9. When the person seeking accommodation is an officer of a designated organized crime group or an officer or employee of a corporation or other member of the group whose business activities are controlled by the group.
  10. When the person seeking accommodation is an anti-social group, a member thereof, or other anti-social force.
  11. When it falls under the provisions of the Hyogo Prefecture Hotel Business Act Enforcement Ordinance.
  12. Any other case where a person seeking accommodation fails to comply with the hotel's rules and regulations.

  Right of guests to terminate the contract, Article 6

  • Guests may cancel their reservation by notifying the hotel.
  • If a guest cancels all or part of their accommodation contract due to reasons attributable to them (excluding cases where the hotel has specified a payment deadline for the deposit and requested payment in accordance with Article 3, Paragraph 2, and the guest cancels the accommodation contract before that payment), the hotel will charge a cancellation fee as specified in Appendix 2. However, this applies only if the hotel has agreed to a special agreement under Article 4, Paragraph 1, and the hotel has informed the guest of their obligation to pay a cancellation fee if they cancel the accommodation contract when agreeing to that special agreement.
  • If a guest does not arrive by 11:00 PM on the day of their stay (or two hours after the specified arrival time if one was provided in advance) without contacting the hotel, the hotel may consider the reservation to have been canceled by the guest.

  Our hotel's right to terminate the contract, Article 7

  • This hotel reserves the right to cancel your accommodation contract in the following cases:
    1. When it is deemed that a guest may engage in or has engaged in conduct that violates laws and regulations, public order, or good morals in connection with their stay.
    2. When it is clearly determined that a hotel guest has a contagious disease.
    3. When an unreasonable burden is requested regarding accommodation.
    4. When it is not possible to provide accommodation due to force majeure such as natural disasters.
    5. When a person seeking accommodation is likely to cause a disturbance to other guests due to intoxication or other reasons.
       When there is behavior that causes significant inconvenience to other guests.
    6. When guests smoke in bed in their bedroom, tamper with fire safety equipment, or otherwise fail to comply with the hotel's rules of use (limited to those necessary for fire prevention).
    7. When it is discovered that the guest is a designated organized crime group, a member of a designated organized crime group, an organization related to a designated organized crime group, or an associate thereof.
    8. When it is discovered that a guest is an officer of a designated organized crime group or an officer or employee of a corporation or other member that controls the group's business activities.
    9. When it is discovered that a guest is a member of an anti-social group or other anti-social force.
  • If our hotel cancels the accommodation contract based on the provisions of the preceding paragraph, we will not charge the guest for any accommodation fees that have not yet been provided.

  Registration of accommodation, Article 8

  • Guests are required to register the following information at the hotel's Front Desk on the day of their stay.
    1. Guest's name, age, gender, address, and occupation
    2. For foreigners, nationality, passport number, place of entry, date of entry, presentation of passport and submission of a copy
    3. Departure date and scheduled departure time
    4. Other matters deemed necessary by the hotel
  • If a guest wishes to pay the charges stipulated in Article 12 using methods other than currency, such as traveler's checks, accommodation vouchers, or credit cards, they must present these in advance at the time of registration as described in the preceding paragraph.

  Room usage time, Article 9

  • Guests may use their hotel rooms from 3:00 PM to 11:00 AM the following day. However, for consecutive stays, guests may use the room all day, excluding the arrival and departure days.
  • Notwithstanding the provisions of the preceding paragraph, this hotel may allow the use of guest rooms outside the hours specified in that paragraph. In this case, the following additional charges will apply.
    1. Until 2 PM, 30% of the room rate
    2. Until 5 p.m., 50% of the room rate
    3. After 5 p.m., the full room rate will be charged.

  Compliance with the rules of use, Article 10

  Guests are required to abide by the rules and regulations set forth and posted within the hotel while on the premises.

  Business hours, Article 11

  • Our main operating hours are as follows. Detailed operating hours for other facilities will be provided in the brochures, notices posted throughout the hotel, and the service guide in your room.
    1. (1) Front Desk, cashier, etc. service hours
    2. (i) Front Desk service 24 hours
    3. (b) Exchange service 24 hours
  • The operating hours listed in the service guide may be temporarily changed if necessary. In such cases, we will notify you through appropriate means.

  Payment of fees, Article 12

  • The breakdown of accommodation charges and other fees payable by guests, and the method of calculating them, are as set forth in Appendix 1.
  • Payment for the accommodation charges and other fees mentioned in the preceding paragraph shall be made at Front Desk upon the guest's arrival or when requested by the hotel, using currency or other methods acceptable to the hotel, such as traveler's checks, accommodation vouchers, or credit cards.
  • Even if a guest chooses not to stay in a room after the hotel has provided it and made it available for use, the accommodation fee will still be charged.

  Hotel's Responsibility, Article 13

  • This hotel will compensate guests for any damages incurred in the performance of or due to non-performance of the accommodation contract and related agreements. However, this does not apply if the damage is not attributable to the hotel.
  • Our hotel has received a safety mark from the fire department, but to be prepared for any eventuality such as a fire, we are also insured under a hotel liability insurance policy.

  Handling of situations where the contracted room cannot be provided, Article 14

  If our hotel is unable to provide a guest with the room they have contracted, we will, with the guest's consent, arrange alternative accommodation under the same conditions as far as possible.

  Handling of deposited goods, etc., Article 15

  • If any loss, damage, or other infringement occurs to items, cash, or valuables deposited with Front Desk by a guest, the hotel will compensate for the damage unless it is due to force majeure. However, in the case of cash and valuables, this compensation will only apply if the guest declares the type and value of the items to the hotel. If the guest fails to do so, the hotel will compensate for the damage up to a maximum of 150,000 yen.
  • If any items, cash, or valuables brought into the hotel by a guest and not deposited with Front Desk are lost, damaged, or otherwise harmed due to the hotel's willful misconduct or negligence, the hotel will compensate for the damage. However, for items whose type and value were not declared in advance by the guest, the hotel will compensate for the damage up to a maximum of 150,000 yen.

  Storage of guests' luggage or personal belongings, Article 16

  • If a guest's luggage arrives at the hotel prior to their stay, we will only accept it if we have given prior consent from the hotel.
  • If a guest leaves luggage or personal belongings behind at the hotel after CHECK OUT, and there are no instructions from the owner or the owner cannot be identified, the items will be stored for seven days, including the day of discovery, and then, in accordance with the law, handed over to the nearest police station.
  • In the cases described in the preceding two paragraphs, the hotel's responsibility for the safekeeping of guests' luggage or personal belongings shall be governed by the provisions of Article 1, paragraph 1 in the case of paragraph 1, and by the provisions of Article 1, paragraph 2 in the case of the preceding paragraph.

  Parking Responsibility, Article 17

  When hotel guests use our contracted parking lot, we do not assume responsibility for the management of their vehicles. We are not liable for any theft or accidents that occur in the parking lot.

  Guest's Responsibilities, Article 18

  If the hotel suffers damage due to the intentional act or negligence of a guest, the guest shall compensate the hotel for such damage.

  [Appendix 1] Breakdown of Accommodation Charges, etc.
  (Related to Article 2, Paragraph 1, Article 3, Paragraph 2, and Article 12, Paragraph 1)

  Total amount to be paid by the guest
  Breakdown
  Accommodation rates	(1) Basic accommodation fee (room rate) (2) No service charge will be charged [(1) x 0%].
  Additional charges	(3) Food and beverage and other usage fees (4) No service charge will be charged [(1) x 0%].
  Tax	(i) Consumption tax (b) Special local consumption tax

  [Appendix 2] Penalties for breach of contract (related to Article 6, Paragraph 2)

  Number of contract applicants; Date of notification of contract termination.

  		No-show	On the day	The day before	9 days prior
  General	Up to 14 people	100％	80％	20％	-
  Group	15 or more people	100％	80％	20％	10%
  (Note) 1. The percentage represents the ratio of the cancellation fee to the basic fee.

• Banquet and Event Terms and Conditions

  Scope of application, Article 1

  • The contract between this hotel and the customer regarding banquets or events (hereinafter referred to as "banquets, etc.") shall be governed by these terms and conditions (hereinafter referred to as "these Terms and Conditions"), and matters not stipulated in these Terms and Conditions shall be governed by laws and regulations or generally established customs.
  • If the hotel agrees to special terms and conditions within the bounds of laws and customs, those special terms and conditions shall take precedence over the provisions of the preceding paragraph.

  Formation of the contract, Article 2

  • Applications can be made in person at the hotel or by phone.
  • When you apply, we will ask for the date of use, the name of the organizer, the name of the applicant, the number of people, your contact information, the details of your use, and any other information that the hotel deems necessary. However, please note that we may decline your application depending on the details of your use.
  • Please note that if a contract is concluded, a deposit may be required.

  Banquet time and additional charges, Article 3

  The banquet hall is available for use from 9:00 AM to 9:00 PM as a general rule.
  The following surcharge rates shall apply for the use of banquet facilities outside the contracted hours.
  9:00 PM to 12:00 AM: 30% surcharge on the banquet hall/ Conference Rooms fee per hour.
  12:00 AM to 6:00 AM: 50% surcharge on the banquet hall/ Conference Rooms fee per hour.
  6:00 AM to 9:00 AM: 30% surcharge on the banquet hall/ Conference Rooms fee per hour.
  Additionally, if you use the banquet hall for meals, the room charge will be waived for up to two hours (however, breakfast is limited to one hour and thirty minutes). An overtime charge will apply if you exceed this time.
  Additionally, preparation and cleanup time before and after the banquet is free of charge for up to one hour. However, if it exceeds one hour, an additional room charge will be applied according to the excess time.

  Confirmation of the number of paying customers, Article 4

  Please inform the hotel staff of the final number of people for whom meals and other arrangements will be made (hereinafter referred to as the number of paying guests) at least four days before the date of the banquet or event (hereinafter referred to as the banquet, etc.).
  After that date, all arrangements will have been finalized. Therefore, even if the number of guests attending the banquet or other event falls below the number of paying guests, we will charge you for the full number of paying guests.

  Cancellation fee, Article 5

  In the event of cancellation or change of the date of a banquet, etc., for which a reservation has been made in accordance with these terms and conditions, the following cancellation and change fees will be charged. However, if the arrangements have already been made for the entire period, the actual cost will be charged.
  Time of cancellation or change of date Cancellation and change fee
  119 to 90 days prior to the event 10% of the latest quotation
  89-60 days prior to the event 20% of the latest total quotation
  59-30 days prior to the event 30% of the latest total price quoted
  29-20 days before the event date 50% of the latest total quotation
  19-10 days before the event 70% of the latest total quotation
  9 to 3 days before the event 80% of the latest total price quoted
  2 days to the day of the event Full amount of the latest total quotation
  

  Arrangements for decorations, entertainment, etc., Article 6

  If you wish to directly request decorations, floral arrangements, sound systems, lighting, entertainment, or gifts for banquets or other events from vendors other than those designated by the hotel, please contact the hotel in advance and obtain our approval before placing your order to ensure the smooth operation of your event.

  Instructions for contractors you have directly requested, Article 7

  With the hotel's consent, the hotel will directly instruct vendors hired by guests to carry out the delivery and removal of equipment and materials for decorations, entertainment, and other events related to banquets, etc., as well as the determination of the size and installation method of signs, etc., and the setting of installation locations, etc., in accordance with certain rules, taking into account the hotel's aesthetics and traffic flow.

  Compensation for damages, Article 8

  Guests (including all parties on the guest's side) and any contractors directly hired by the guest are requested to take utmost care not to damage or break any of the hotel's facilities, furnishings, or equipment.
  
  In the event that you damage or break any of our hotel facilities, furnishings, or equipment, please notify us immediately. We will then provide you with instructions regarding repairs, and we ask that you either promptly carry out the repairs or bear the cost of compensation for the damage.

  Prohibited matters, Article 9

  The following activities are prohibited. We kindly ask for your cooperation in refraining from the acts listed below.

  • Bringing in animals and birds, excluding guide dogs and service dogs, is prohibited.
  • Bringing in dangerous materials such as flammable or combustible substances.
  • Bringing in items that emit foul odors.
  • Gambling or any other act that disrupts public order, or any behavior that disturbs other customers.
  • Moving, damaging, or soiling fixtures and fittings.
  • Use for purposes other than those stated at the time of reservation.
  • Other acts prohibited by law and acts that violate public order and morals.

  Refusal to contract, Article 10

  This hotel will not enter into this agreement if any of the following conditions apply:

  • If the customer themselves falls under any of the following circumstances, or if there is a person among the attendees of the banquet, etc., who falls under any of the following circumstances.
    1. ① Members of organized crime groups as defined in Article 2, Item 6 of the "Act on Prevention of Unjust Acts by Members of Organized Crime Groups" (enacted on March 1, 1992), organized crime groups as defined in Article 2, Item 2 of the same Act, persons related to companies or organizations associated with them, or other persons related to anti-social forces (hereinafter referred to as "organized crime groups, etc.")
    2. ② Corporations and other organizations whose business activities are controlled by organized crime groups, etc.
    3. ③ When a corporation has an officer who is a member of an organized crime group, etc.
    4. ④ When it is determined that there is a risk of the person committing acts that violate laws or public order and morals.
    5. ⑤ Carriers of infectious diseases
  • If violence, threats, extortion, intimidating and unreasonable demands, or similar acts are observed against this hotel or its employees, or if similar acts have been committed in the past:
  • When a guest is unable to ensure their own safety due to physical or mental impairment, the influence of medication, alcohol consumption, or loss of self-control, or when there is a risk that such condition may cause danger, fear, or anxiety to other guests.

  Contract termination, Article 11

  • This hotel reserves the right to terminate this agreement, even after booking or during your stay, if any of the following conditions apply. Please note that in the event of termination under this clause, we will not be liable for any damages or other monetary compensation.
    1. ① If the customer themselves falls under any of the following circumstances, or if there is a person among the attendees of the banquet, etc., who falls under any of the following circumstances.
    2. (i) Members of organized crime groups as defined in Article 2, Item 6 of the "Act on Prevention of Unjust Acts by Members of Organized Crime Groups" (enacted on March 1, 1992), organized crime groups as defined in Article 2, Item 2 of the same Act, persons related to companies or organizations associated with them, or other persons related to anti-social forces (hereinafter referred to as "organized crime groups, etc.")
    3. (ii) Corporations and other organizations whose business activities are controlled by organized crime groups, etc.
    4. (iii) When a corporation has an officer who is a member of an organized crime group, etc.
    5. (iv) When it is determined that there is a risk of the person committing acts that violate laws or public order and morals.
    6. (v) Carrier of infectious disease
    7. ② If violence, threats, extortion, intimidating and unreasonable demands, or similar acts are observed against the hotel or its employees, or if similar acts have been committed in the past.
    8. ③ When a guest is unable to ensure their own safety due to physical or mental impairment, the influence of medication, alcohol consumption, loss of self-control, or similar circumstances, or when there is a risk that such condition may cause danger, fear, or distress to other guests.
    9. ④ When a guest violates any of the provisions set forth in Article 9 and fails to cease such conduct immediately after being warned by the Hotel.
    10. ⑤ In the event of any other violation of these Terms and Conditions.
  • In the event of contract termination under item 1 above, we will charge a cancellation fee in accordance with Article 5, depending on the timing of the termination, as compensation for damages incurred by our hotel.
    Furthermore, in the event that the banquet hall is unavailable due to natural disasters or other reasons beyond the hotel's control, we reserve the right to cancel your banquet or event. Please note that in the event of such cancellation, we will not be able to provide any compensation or monetary payments for damages incurred.

• Terms of Use

  Matters concerning fire prevention

  • Upon arriving at your room, please check the location of the emergency exit and the evacuation route indicated on the door.
  • The use of open flames for heating, cooking, or any other purpose is prohibited in hallways, guest rooms, and other areas within the building.
  • Any other actions that could cause a fire are prohibited.

  Matters concerning security and safety

  • Please ensure you lock your doors when you go out and check the door guard while you are inside.
  • Please be sure to return your room key (card key) to Front Desk upon departure.
  • Please do not open the windows completely except in emergencies.
  • Please refrain from meeting visitors in your room.
  • We strictly prohibit accommodation for anyone other than registered guests.
  • Please check the door peephole or other means if you have a visitor. If you suspect the person is suspicious, please contact Front Desk (dial 22).

  Matters concerning valuables and items left in our care

  • Please do not leave your belongings unattended in hallways, lobbies, or other areas.
  • Please deposit cash and valuables in the safety deposit box at Front Desk. The hotel will not be held responsible for any loss or theft that may occur in your room.
  • We will store your luggage and laundry for up to six months after your departure unless otherwise specified.
  • Lost and found items will be handled in accordance with the law.

  Payment-related matters

  • If you wish to use the hotel's restaurants or other facilities by signing in, please be sure to present your room key (card key).
  • As a general rule, we require a deposit upon your arrival.
  • If you receive a bill from the hotel during your stay, please pay it each time.
  • If you wish to extend your stay, please pay the bill for the period prior to the extension, as well as the advance payment for the extended period.

  Other matters

  • Bringing the following items into the building is strictly prohibited as it may disturb other guests.
    1. (i) Pets such as animals and birds (excluding guide dogs and service dogs)
    2. (ii) Anything that emits a foul odor
    3. (iii) Explosives, gasoline, etc. that are easily ignited or combustible
    4. (iv) Items exceeding reasonable size or quantity.
    5. (v) Firearms, swords, and drugs such as stimulants that are not permitted to be possessed by law.
  • The following actions are strictly prohibited inside the building.
    1. (i) Gambling or acts that violate public order and morals
    2. (ii) Using guest rooms or lobbies as offices or business premises.
    3. (iii) Distributing advertisements or selling goods to other customers
    4. (iv) Using equipment and items for purposes other than their intended purpose.
    5. (v) Taking any equipment or items outside the hotel.
    6. (vi) Moving or processing equipment and items from their designated locations.
    7. (vii) Damage, soiling, or loss of equipment and items (actual costs will be charged)
    8. (viii) Orders for food and beverages from outside the hotel
    9. (ix) Leaving your room in pajamas, slippers, etc.
  • We reserve the right to refuse service to guests who are deemed to be in a state of mental incapacity, drug-induced loss of self-control, or otherwise in a condition that makes it difficult to ensure their safety or who are likely to cause significant inconvenience to other guests.
  • We do not allow minors to stay at our hotel without parental permission.
  • In accordance with the "Act on Prevention of Unjust Acts by Members of Organized Crime Groups" (enacted March 1, 1992), designated organized crime groups and their members are prohibited from using our hotel.
    (If this fact is discovered after your reservation or during your use of our services, we reserve the right to refuse your service at that time.)

  Disaster Prevention Information

  Hotel Vischio Amagasaki is equipped with comprehensive emergency preparedness systems for emergencies such as fires and earthquakes. Furthermore, we ensure the safety of our guests by conducting regular disaster drills and maintaining an effective emergency response system.
  
  

  • Upon arriving at your room...

    • Please check the emergency exit location and evacuation route map displayed on your guest room door.
    • Please check your flashlight.

  • To prevent fires...

    • The hotel is entirely non-smoking except for designated smoking booths. Please refrain from smoking outside of designated areas.
    • Please refrain from any actions that could cause a fire.

  • If a fire breaks out or is discovered...

    • Please contact Front Desk (dial 22).
    • Shout loudly or make noise to alert people nearby.
    • To prevent the fire from spreading, please close any doors near the source of the fire.
    • Emergency bells and broadcasts will provide information about the fire situation and evacuation instructions. Please remain calm and quickly evacuate via the emergency stairs, following the guidance of the staff.

  • When evacuating...

    • Don't worry about your clothes or belongings; just get away as quickly as possible.
    • Never use elevators during an evacuation.
    • If smoke is thick, lower your posture and evacuate in a direction with less smoke.
    • If the hallway becomes filled with smoke, you can fully open the window by pressing the stop button on the window while pushing the handle. Evacuate via the balcony.
    • Please do not open the windows completely except in emergencies.

  • If an earthquake occurs...

    • Please act calmly and follow the instructions of the emergency broadcast or staff.
    • Never use the elevator.
    • Open doors and windows to secure escape routes.
    • Be careful of falling furniture and objects, protect your head, and evacuate.

• Wedding Reception Terms and Conditions

  Scope of application, Article 1

  • The contract between our hotel and our guests regarding wedding receptions (hereinafter referred to as "this contract") shall be governed by these terms and conditions (hereinafter referred to as "these terms and conditions"), and matters not stipulated in these terms and conditions shall be governed by laws and regulations or generally established customs.
  • If the hotel agrees to special terms and conditions within the bounds of laws and customs, those special terms and conditions shall take precedence over the provisions of the preceding paragraph.

  Formation of the contract, Article 2

  The contract will be concluded when the customer signs the hotel's designated "Wedding Reception Application Form" and pays the designated reservation deposit.

  Reservation deposit, Article 3

  A deposit will be required at the time of this agreement. This deposit will be treated as part of the wedding reception fee or as a partial payment for any cancellation or change fees.

  Payment, Article 4

  Payment can be made by bank transfer to the designated financial institution or in cash, based on the amount presented by our hotel. Please make the payment at least 5 days before the event date. If there is a remaining balance, please pay it within 21 days of the event date.

  Confirmation of the number of paying customers, Article 5

  Please inform our hotel staff of the final number of people for whom meals and other arrangements will be made (hereinafter referred to as the "paying guests") at least four days before the event date. After that date, all arrangements will be completed, and even if the number of paying guests decreases, you will be charged for the full number of paying guests.

  Cancellation fee, Article 6

  In the event of cancellation or rescheduling of a reserved wedding banquet, the following cancellation and rescheduling fees will apply.
  Time of cancellation or change of date Cancellation and change fee
  Within 7 days from the date of application: Free of charge (deposit will be fully refunded)
  Up to 70 days prior to the event date Full amount of the deposit
  69 to 30 days prior to the event date Full amount of the reservation deposit + full banquet room charge
  29 days to 10 days prior to the event date Full amount of the reservation deposit + full banquet room charge + 50% of the food charge
  9 days to 4 days prior to the event date 70% of the estimated amount of the wedding banquet
  3 days to 1 day prior to the event date: 90% of the estimated amount for the reception
  On the day of the event: Full amount of the estimated banquet fee
  However, actual costs will be charged for items that have already been arranged throughout the entire period.
  If the price of the food has not yet been determined, the price will be based on 8,000 yen per person.
  The number of guests will be calculated based on the number of people (expected) to attend at the time of application.
  If the estimated amount of the wedding party has not been presented to both families, the estimated amount of the wedding party will be calculated based on the content of the meeting at that stage and the (estimated) number of attendees at the time of application.

  Wedding reception time and additional charges, Article 7

  The contracted time for using wedding reception venues, etc., from start to finish (hereinafter referred to as "banquet time") is free of charge. However, if the banquet time is exceeded, a prescribed additional fee will be charged. Also, depending on the next venue usage time, we may not be able to accommodate exceeding the usage time. Thank you for your understanding.

  Arrangements for decorations, entertainment, etc., Article 8

  If you wish to directly request decorations, floral arrangements, sound, lighting, entertainment, wedding favors, etc., for your wedding reception from vendors other than those designated by our hotel, please contact the hotel in advance and obtain our approval before placing your order to ensure the smooth operation of your event.

  Instructions to contractors you have directly requested, Article 9

  With the hotel's approval, the hotel will directly instruct vendors hired by guests to carry out decorations, entertainment, equipment and materials related to wedding receptions, as well as the size and installation methods of signs and other items, and the setting of their locations, in accordance with certain rules, taking into account the hotel's aesthetics and traffic flow.

  Compensation for damages, Article 10

  Guests (including all parties on the guest's side) and any contractors directly hired by the guest are requested to take utmost care not to damage or break any of the hotel's facilities, furnishings, or equipment. In the event that any of the hotel's facilities, furnishings, or equipment are damaged or broken, please notify the hotel immediately, and we will provide instructions regarding repairs. Please either promptly carry out the repairs or bear the cost of compensation for the damage.

  Prohibitions, Article 11

  The following activities are prohibited. We kindly ask for your cooperation in refraining from the acts listed below.

  • ① Bringing in animals and birds, excluding guide dogs and service dogs.
  • ② Bringing in dangerous materials such as flammable or combustible substances.
  • ③ Bringing in items that emit foul odors.
  • ④ Gambling or any other act that disrupts public order or behavior that disturbs other customers.
  • ⑤ Moving, damaging, or soiling any fixtures or fittings.
  • ⑥ Use for purposes other than those stated at the time of reservation.
  • ⑦ Any other act prohibited by law or act that violates public order and morals.

  Refusal to contract, Article 12

  This hotel will not enter into this agreement if any of the following conditions apply:

  • ① If the customer themselves falls under any of the following circumstances, or if there is a person among the users attending the wedding reception who falls under any of the following circumstances.
  • (i) Members of organized crime groups as defined in Article 2, Item 6 of the "Act on Prevention of Unjust Acts by Members of Organized Crime Groups" (enacted on March 1, 1992), organized crime groups as defined in Article 2, Item 2 of the same Act, persons related to companies or organizations associated with them, or other persons related to anti-social forces (hereinafter referred to as "organized crime groups, etc.")
  • (ii) Corporations and other organizations whose business activities are controlled by organized crime groups, etc.
  • (iii) When a corporation has an officer who is a member of an organized crime group, etc.
  • (iv) When it is determined that there is a risk of the person committing acts that violate laws or public order and morals.
  • (v) Carrier of infectious disease
  • ② If violence, threats, extortion, intimidating and unreasonable demands, or similar acts are observed against the hotel or its employees, or if similar acts have been committed in the past.
  • When a guest is unable to ensure their own safety due to physical or mental impairment, the influence of medication, alcohol consumption, or loss of self-control, or when there is a risk that such condition may cause danger, fear, or anxiety to other guests.

  Contract termination, Article 13

  • Our hotel reserves the right to terminate this agreement, even after booking or during your stay, if any of the following conditions apply.
    Please be aware that in the event of termination of this contract under this clause, we will not be liable for any monetary compensation, including damages, resulting from the termination.
    1. ① If the customer themselves falls under any of the following circumstances, or if there is a person among the users attending the wedding reception who falls under any of the following circumstances.
    2. (i) Members of organized crime groups as defined in Article 2, Item 6 of the "Act on Prevention of Unjust Acts by Members of Organized Crime Groups" (enacted on March 1, 1992), organized crime groups as defined in Article 2, Item 2 of the same Act, persons related to companies or organizations associated with them, or other persons related to anti-social forces (hereinafter referred to as "organized crime groups, etc.")
    3. (ii) Corporations and other organizations whose business activities are controlled by organized crime groups, etc.
    4. (iii) When a corporation has an officer who is a member of an organized crime group, etc.
    5. (iv) When it is determined that there is a risk of the person committing acts that violate laws or public order and morals.
    6. (v) Carrier of infectious disease
    7. ② If violence, threats, extortion, intimidating and unreasonable demands, or similar acts are observed against the hotel or its employees, or if similar acts have been committed in the past.
    8. ③ When a guest is unable to ensure their own safety due to physical or mental impairment, the influence of medication, alcohol consumption, loss of self-control, or similar circumstances, or when there is a risk that such condition may cause danger, fear, or distress to other guests.
    9. ④ If you violate any of the items in Article 11 and fail to immediately cease the violation even after receiving a warning from the hotel.
    10. ⑤ In the event of any other violation of these Terms and Conditions.
  • In the event of contract termination under item 1 above, we will charge a cancellation fee in accordance with Article 6, depending on the timing of the termination, as compensation for damages incurred by our hotel.

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