Email Magazine

Article 1 (Regarding Registration)

To use this service, users must register themselves using the email newsletter registration form provided by our hotel. You will also be registered if you request the email newsletter when joining JR-West Hotels Card, making a hotel reservation, or using restaurant coupons.
By using the email newsletter distribution service, users agree to the terms and conditions outlined in these Terms of Service.

Article 2 (Protection of Personal Information)

Our hotel will handle and manage registered personal information appropriately in accordance with our "Privacy Policy (Personal Information Protection Policy)" and with strict confidentiality.

Article 3 (Regarding the distribution of email newsletters)

This hotel may send email newsletters containing hotel product information, as well as emails related to newsletter announcements and operational communications to its guests. This hotel will only use registered email addresses for newsletter distribution.

Article 4 (Changes to Registration Information and Cancellation of Distribution)

Users may change their registration information or unsubscribe from the email newsletter at any time by following the instructions provided by the hotel in the email newsletter.

Article 5 (Regarding user registration cancellation)

Our hotel reserves the right to cancel a user's registration if any of the following conditions apply.

• If a user violates these terms and conditions
• If the user's registration information is false or inaccurate
• If we determine that the email address registered by the user is no longer functional.
• If a user registers by impersonating a third party
• If a newsletter sent to a user fails to be delivered due to the suspension of use of the registered email address, etc.
• If a third party complains that they received an email newsletter about an email address registered by a user, even though they don't remember registering for it,
• In addition, if there is any conduct that the hotel deems inappropriate

Article 6 (Regarding the interruption, suspension, and modification of this service)

Our hotel may interrupt or suspend this service without obtaining the user's consent in the following cases:

• When performing maintenance and inspection of the computer system used to provide this service.
• If a malfunction occurs in the computer system, or if we are unable to deliver the email newsletter due to unauthorized access by a third party or a computer virus infection, etc.
• In cases where we are unable to deliver the email newsletter due to measures based on laws and regulations.
• In cases where it is difficult to deliver the email newsletter due to communication network failures, etc.
• In the event that it becomes difficult to deliver the email newsletter due to force majeure such as fire, power outage, or natural disaster,
• In addition, if the hotel determines that it is necessary to suspend this service due to unforeseen circumstances or other reasons, the service may be suspended.

Furthermore, this hotel reserves the right to change the content of this service without obtaining the user's consent.

Article 7 (Disclaimer)

Except in cases of intentional misconduct or gross negligence on our part, our hotel shall not be liable for any of the following matters.

• We cannot guarantee the completeness, accuracy, safety, usefulness, etc., of any matters related to this service.
• Damages incurred by users as a result of using the email newsletter distributed by this hotel.

Furthermore, this hotel shall not be held liable for any of the following matters.

• Regarding the email newsletter distributed by our hotel, a dispute has arisen between users.
• Damages arising from the user's computer, network, software, and other usage environment.
• Damages incurred by users due to the interruption, suspension, or modification of this service.

This service is intended for environments where general settings such as character (Japanese) display and email are properly configured. If these conditions are not met, or if this service does not function correctly due to the installation of your software or equipment, network connection environment, or equipment configuration, we will not be held liable for any operational results or any resulting consequences.

Article 8 (Governing Law and Jurisdiction)

These Terms and Conditions shall be governed by the laws of Japan. In the event of any dispute between the user and the hotel regarding these Terms and Conditions, the court having jurisdiction over the location of the hotel shall be the exclusive court of first instance.

Article 9 (Validity and Amendment of the Regulations)

These terms and conditions shall be effective from July 1, 2010.
This hotel reserves the right to revise and amend these terms and conditions in response to changes in socio-economic conditions and other circumstances.

Hotel Granvia Osaka July 21, 2026