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JR-West Hotels
Making your hotel stay more comfortable with AI! <br /> The multilingual travel app "VERY" is now available at 11 JR-West Hotels.
JR-West Hotels West Japan Railway Hotel Development Ltd. (Shimogyo-ku, Kyoto City, Kyoto Prefecture; President: Masafumi Ise) will be introducing "VERY," an AI-powered, multilingual in-travel web application provided by Activalues Co., Ltd. (Shibuya-ku, Tokyo; President: Chen Shi), which promotes DX in the tourism sector, to all 11 of its JR West Hotels properties starting October 16, 2023 (Monday).
Overview of the travel app "VERY"
■Implementation date
Starting sequentially from Monday, October 16, 2023
■Main Services Offered *The specific services offered may vary slightly depending on the hotel.
• Information regarding the hotel facilities
Facility information, restaurant information, various services, etc.
- Real-time display of congestion status in the breakfast area
• Information on sightseeing in the surrounding area, including activity reservations (links to external websites)
• Information about our membership program
・Offering of coupons exclusively for hotel guests
• Information regarding a survey for hotel guests
- Automated responses to inquiries via AI chatbot, display of frequently asked questions (FAQ) page, etc.
■Supported Languages
Japanese, English, Chinese (Traditional and Simplified), Korean
■ Facilities where it has been introduced
Hotel Granvia Kyoto, Hotel Granvia Osaka, Hotel Granvia Wakayama
Hotel Granvia Okayama, Hotel Granvia Hiroshima
Hotel Vischio Kyoto, Hotel Vischio Osaka, Hotel Vischio Amagasaki, Hotel Vischio Toyama
Nara Hotel, Umekoji Hotel Kyoto
Starting sequentially from Monday, October 16, 2023
■Main Services Offered *The specific services offered may vary slightly depending on the hotel.
• Information regarding the hotel facilities
Facility information, restaurant information, various services, etc.
- Real-time display of congestion status in the breakfast area
• Information on sightseeing in the surrounding area, including activity reservations (links to external websites)
• Information about our membership program
・Offering of coupons exclusively for hotel guests
• Information regarding a survey for hotel guests
- Automated responses to inquiries via AI chatbot, display of frequently asked questions (FAQ) page, etc.
■Supported Languages
Japanese, English, Chinese (Traditional and Simplified), Korean
■ Facilities where it has been introduced
Hotel Granvia Kyoto, Hotel Granvia Osaka, Hotel Granvia Wakayama
Hotel Granvia Okayama, Hotel Granvia Hiroshima
Hotel Vischio Kyoto, Hotel Vischio Osaka, Hotel Vischio Amagasaki, Hotel Vischio Toyama
Nara Hotel, Umekoji Hotel Kyoto