1.Personal data to be collected

We may collect the following personal data through our website:

• Contact information provided to us, including name, age, address, nationality, telephone number, email address, occupation, etc.
• In addition, we may collect information necessary to provide the services you request, such as credit card information.

2.Purpose and method of use of collected personal data

Our company will use personal data within the scope of the following purposes.

• For customer management purposes, including contacting customers and responding to orders and requests.
• To provide information about products, services, events, etc., with consent obtained as needed.
• For the purpose of conducting research, studies, and business analysis regarding customer usage trends, etc.

3.Legal basis for handling

Our company collects and uses personal data based on the following legal grounds:

• Consent
• Performance of contract
• Fulfillment of legal obligations
• Protection of the public interest, exercise of public interest authority
• Protecting the vital interests of our customers
• Protection of legitimate interests within the scope of our business activities

4.Sharing with external parties

We may share personal data with the following business partners and third parties:

• Our company may use third parties, such as IT service providers, to conduct business. In such cases, it may be necessary to share personal data for the purposes described in paragraph 2. The shared personal data will be used in accordance with the original purpose under our direction.
• In accordance with the law, we may disclose personal data to public law enforcement agencies in response to legal requirements, court orders, or requests from government or law enforcement agencies.

5.Security measures to protect personal data

• We implement technical, physical, and organizational measures designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and other unlawful use.
• Access to personal data is limited to authorized individuals based on the principle of minimum necessary access. We also implement data Security measures that take into account the risks associated with the use of personal data. These measures are continuously applied to protect personal data, taking industry standards into consideration.
• Our company assumes no responsibility whatsoever for the security of personal data transmitted to other company websites linked from this website. When using such websites, please check the privacy policies and practices of each respective website.

6.Exercise of rights regarding personal data

To the extent of applicable law, you may exercise the following rights with respect to your personal data:

• (1) Right of access (Article 15 of the GDPR)
• (2) Right to correct (Article 16 of the GDPR)
• (3) Right of erasure (Article 17 of the GDPR)
• (4) Right to restrict processing (Article 18 of the GDPR)
• (5) Data portability (Article 20 of the GDPR)
• (6) The right to object (Article 21 of the GDPR)
• (7) The right not to be subject to decisions based solely on automated processes such as profiling that have legal effect (Article 22 of the GDPR)

7.Access

By accessing and using this website, you acknowledge and agree to the collection, processing, international transfer, and use of personal data as described in our Privacy Policy.
Where required by law, we will seek your explicit consent. You have the right to object to the use of your personal data for direct marketing purposes.
If you wish to object or withdraw your consent, please follow the instructions provided in the direct marketing emails you have received, or contact the inquiry desk listed in Section 11.

8.Retention period

We do not retain personal data beyond the purpose for which it was collected or as required by applicable laws and regulations.

9.Cookie

Like many other websites, our company's website may use cookies and other automated information collection programs as needed, subject to your consent.
Cookies are a feature that allows our website to store user information on your browser or hard drive. Using cookies saves you the trouble of manually re-entering information stored on your hard drive.
Additionally, cookies help improve the usability of our website by recording when and how it was used.
You can disable cookies through your browser settings, but some features of our website may not work.

10.Changes to the Privacy Policy

Our company may change this Privacy Policy without prior notice without restricting the individual rights set forth in this Privacy Policy. However, if we change this Privacy Policy, we will indicate the update date in Section 11, so please check it regularly.

11.Contact Information

If you wish to exercise any of the rights set forth in Section 6, or if you have any inquiries regarding our Privacy Policy and the protection and processing of personal data (including contacting us and our Data Protection Officer), please contact the agent listed below.
Please note that any personal data collected during the contact process will be used solely for the purpose of responding to your inquiries.

[EU/UK representative]
You can contact your EU/UK representative using the following contact information.

EU representative name: DP-Dock GmbH
Address: Ballindamm 39, 20095 Hamburg, Germany
Website: https://www.dp-dock.com
Email address: westjapanrailway-hotel-development@gdpr-rep.com

UK representative name: DP Data Protection Services UK Ltd.
Address: 16 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom
Website: https://www.dp-dock.com
Email address: westjapanrailway-hotel-development@gdpr-rep.com

Revised April 1, 2024
West Japan Railway Hotel Development Ltd.
Representative Director and President Masafumi Ise