We offer a variety of benefits to our members.
If you are a "JR Hotel Membership" or a "WESTER Member"
You can use it at a great price.
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Best Rate
guarantee
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Points
Accumulate/Use
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Please show your app (membership card)
Discounts available on food and drinks.
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Special offers for members only
We will deliver information
Important Notice
Notice of Completion of Changes to the Hotel Reservation System
Dear Customers
Thank you for your continued patronage of JR-West Hotels.
To further improve customer convenience, we implemented changes to our accommodation reservation system on Thursday, January 12, 2023.
Due to changes in our accommodation reservation system, we apologize for any inconvenience this may cause, as detailed below. We appreciate your understanding and cooperation.
<Regarding accommodation reservations made by 10:00 AM on Thursday, January 12, 2023>
Reservations made by 10:00 AM on Thursday, January 12, 2023 will be accepted as per the reservation details. If you wish to check or cancel a reservation made through each hotel's official website or JR Hotel Membership app, please do so using the link below.
<Click here to confirm, change, or cancel your reservation made by 10:00 AM on Thursday, January 12, 2023>
*If you cannot find your reservation or have any questions, please contact the hotel where you made your reservation directly.
<Regarding the suspension of some functions of JR Hotel Membership App>
Due to changes in the hotel reservation system, some functions of JR Hotel Membership app have been temporarily suspended since 9:00 AM on January 12, 2023.
We apologize for any inconvenience this may cause to our valued customers, and we appreciate your understanding and cooperation.
Stopped functions
New reservations accepted from 10:00 AM on Thursday, January 12, 2023.
New member registration
- Change password and member information
- Check your latest points balance
Available features
• App Membership Card
- Confirmation and cancellation of reservations made by 10:00 AM on Thursday, January 12, 2023.
◆To our registered members
Your current registration information has been migrated to our new reservation system. You can log in using your registered email address and password from 12:00 PM on Thursday, January 12, 2023.
*For enhanced Security, we recommend changing your password to one that combines lowercase English letters and numbers.
*Please note that the personal information you provide will be handled in accordance with our privacy policy.
Thank you for your continued patronage of JR-West Hotels.
To further improve customer convenience, we implemented changes to our accommodation reservation system on Thursday, January 12, 2023.
Due to changes in our accommodation reservation system, we apologize for any inconvenience this may cause, as detailed below. We appreciate your understanding and cooperation.
<Regarding accommodation reservations made by 10:00 AM on Thursday, January 12, 2023>
Reservations made by 10:00 AM on Thursday, January 12, 2023 will be accepted as per the reservation details. If you wish to check or cancel a reservation made through each hotel's official website or JR Hotel Membership app, please do so using the link below.
<Click here to confirm, change, or cancel your reservation made by 10:00 AM on Thursday, January 12, 2023>
*If you cannot find your reservation or have any questions, please contact the hotel where you made your reservation directly.
<Regarding the suspension of some functions of JR Hotel Membership App>
Due to changes in the hotel reservation system, some functions of JR Hotel Membership app have been temporarily suspended since 9:00 AM on January 12, 2023.
We apologize for any inconvenience this may cause to our valued customers, and we appreciate your understanding and cooperation.
Stopped functions
New reservations accepted from 10:00 AM on Thursday, January 12, 2023.
New member registration
- Change password and member information
- Check your latest points balance
Available features
• App Membership Card
- Confirmation and cancellation of reservations made by 10:00 AM on Thursday, January 12, 2023.
◆To our registered members
Your current registration information has been migrated to our new reservation system. You can log in using your registered email address and password from 12:00 PM on Thursday, January 12, 2023.
*For enhanced Security, we recommend changing your password to one that combines lowercase English letters and numbers.
*Please note that the personal information you provide will be handled in accordance with our privacy policy.