We offer a variety of benefits to our members.
If you are a "JR Hotel Membership" or a "WESTER Member"
You can use it at a great price.

  • Best Rate
    guarantee

  • Points
    Accumulate/Use

  • Please show your app (membership card)
    Discounts available on food and drinks.

  • Special offers for members only
    We will deliver information

At JR-West Hotels, we prioritize the safety of our guests and employees and have established and adhere to our own hygiene standards, "Clean & Safety."
We strive to create an environment of uncompromising cleanliness and hygiene so that our guests can enjoy a comfortable and safe stay, making our hotel a high-quality base for their travels.

The main initiatives of "Clean & Safety" are as follows:

Alcohol-based hand sanitizer is available in various locations throughout the hotel, providing an environment where guests can easily disinfect their hands.

Photo: Alcohol disinfectant

Photo: Alcohol disinfectant

In addition to conventional cleaning, the hotel premises are cleaned in areas where there is a high chance of contact with a large number of people.
(Elevator buttons, toilets, doorknobs, TV and air conditioning remotes, tables, chairs, etc.)
We regularly disinfect the premises.

Photo: Staff members disinfecting and cleaning the building.

Photo: Staff members disinfecting and cleaning the building.

Photo: Staff members disinfecting and cleaning the building.

Photo: Staff members disinfecting and cleaning the building.

Photo: Staff members disinfecting and cleaning the building.

The hotel premises are regularly ventilated.

Photo: Staff opening a window for ventilation.

As before, we are thoroughly managing our operations based on food hygiene standards.
In addition, we wash dishes and cutlery at high temperatures and have further strengthened our kitchen cleaning procedures.

Photo: Tableware, cutlery, etc.

Photo: Kitchen inspection in progress

Before your visit, you can check the breakfast restaurant's availability on our dedicated website.
Further details will be provided to guests upon CHECK IN.

* Hotel Granvia Okayama Okayama and Hotel Vischio Kyoto, Osaka, and Toyama, you can check this information via the in-room video-on-demand system. Please note that breakfast at Nara Hotel is by reservation only.

Photo: Interior of the restaurant

For customers who request it, we place the cart outside the door and ring the doorbell to notify them.
*Excludes Hotel Granvia Wakayama and Okayama, Hotel Vischio Kyoto, Osaka, Amagasaki, and Toyama.

Photo: Staff delivering room service

Photo: Ringing the doorbell in the room

Alcohol-based hand sanitizer is available in employee areas, and in areas with high contact rates,
We thoroughly carry out regular cleaning and disinfection.
Regarding employees wearing masks, we respect their individual choices.
As of May 8, 2023, wearing a mask is optional.

Photo: Employees undergoing a dress code check.

We want our customers to feel safe and happy.
We hope you have a pleasant stay.
We will continue to take new initiatives,
To create a safer and more hygienic environment
I will do my best.

Photos: Employees at work, etc.