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If you are a "JR Hotel Membership" or a "WESTER Member"
You can use it at a great price.

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    guarantee

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    Points

  • Please show your app (membership card)
    Discounts available on food and drinks.

  • Information on Special Offers for Members Only

At JR-West Hotels, we prioritize the safety of our guests and employees and have established and adhere to our own hygiene standards, "Clean & Safety."
We strive to create an environment of uncompromising cleanliness and hygiene so that our guests can enjoy a comfortable and safe stay, making our hotel a high-quality base for their travels.

The main initiatives of "Clean & Safety" are as follows:

Alcohol-based hand sanitizer is available in various locations throughout the hotel, providing an environment where guests can easily disinfect their hands.

写真:アルコール消毒液

写真:アルコール消毒液

In addition to conventional cleaning, the hotel premises are cleaned in areas where there is a high chance of contact with a large number of people.
(Elevator buttons, toilets, doorknobs, TV and air conditioning remotes, tables, chairs, etc.)
We regularly disinfect the premises.

写真:スタッフが館内を消毒・清掃する様子

写真:スタッフが館内を消毒・清掃する様子

写真:スタッフが館内を消毒・清掃する様子

写真:スタッフが館内を消毒・清掃する様子

写真:スタッフが館内を消毒・清掃する様子

The hotel premises are regularly ventilated.

写真:スタッフが換気の為窓を開ける様子

As before, we are thoroughly managing our operations based on food hygiene standards.
In addition, we wash dishes and cutlery at high temperatures and have further strengthened our kitchen cleaning procedures.

写真:食器・カトラリー類等

写真:厨房の点検の様子

Before your visit, you can check the breakfast restaurant's availability on our dedicated website.
Further details will be provided to guests upon CHECK IN.

* Hotel Granvia Okayama Okayama and Hotel Vischio Kyoto, Osaka, and Toyama, you can check this information via the in-room video-on-demand system. Please note that breakfast at Nara Hotel is by reservation only.

写真:レストラン内観

For customers who request it, we place the cart outside the door and ring the doorbell to notify them.
*Excludes Hotel Granvia Wakayama and Okayama, Hotel Vischio Kyoto, Osaka, Amagasaki, and Toyama.

写真:ルームサービスを運ぶスタッフ

写真:お部屋のチャイムを鳴らす様子

Alcohol-based hand sanitizer is available in employee areas, and in areas with high contact rates,
We thoroughly carry out regular cleaning and disinfection.
Regarding employees wearing masks, we respect their individual choices.
As of May 8, 2023, wearing a mask is optional.

写真:従業員身なり点検の様子

We want our customers to feel safe and happy.
We hope you have a pleasant stay.
We will continue to take new initiatives,
To create a safer and more hygienic environment
I will do my best.

写真:従業員の働いている様子など