Accommodation
Clean & Safety
JR-West Hotels "Clean & Safety"
| At JR-West Hotels, we prioritize the safety of our guests and employees and have established and adhere to our own hygiene standards, "Clean & Safety." We strive to create an environment of uncompromising cleanliness and hygiene so that our guests can enjoy a comfortable and safe stay, making our hotel a high-quality base for their travels. |
The main initiatives of "Clean & Safety" are as follows:
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Installation of alcohol disinfectant
| ・ | Alcohol-based hand sanitizer is available in various locations throughout the hotel, providing an environment where guests can easily disinfect their hands. |
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Thorough cleaning and disinfection
| ・ | In addition to regular cleaning, we regularly disinfect areas within the hotel that are frequently touched by many people (elevator buttons, toilets, doorknobs, TV and air conditioning remotes, tables, chairs, etc.). |
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ventilation
| ・ | The hotel premises are regularly ventilated. |
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Food hygiene
| ・ | As before, we are thoroughly managing our operations based on food hygiene standards. In addition, we wash dishes and cutlery at high temperatures and have further strengthened our kitchen cleaning procedures. |
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Introducing a service to visualize the "three Cs" (crowded spaces, close contact, and confined spaces) in breakfast restaurants.
| ・ | Before your visit, you can check the breakfast restaurant's availability on our dedicated website. Further details will be provided to guests upon CHECK IN. |
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Consideration for room service
| ・ | For customers who request it, we place the cart outside the door and ring the doorbell to notify them. |
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Employee initiatives
| ・ | Alcohol-based hand sanitizer is provided in employee areas, and high-contact surfaces are regularly cleaned and disinfected. Regarding employees' mask-wearing, we respect individual choices and, as of May 8, 2023, wearing a mask is optional. |
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We strive to ensure our customers feel safe and happy,
We will continue to take new initiatives,
We will strive to create a safer and more hygienic environment.
