Creating a pleasant stay for each and every guest
Hotel Granvia Kyoto is proud to provide an environment for relaxing and comfortable stays, where we elevate guest experiences through our support.
Let us assist you with sightseeing, business trips, and more.
Concierge Service
Allow us to assist your journey at our concierge desk in our lobby on the second floor, where we'll provide you with sightseeing information for any of Kyoto's beautiful seasons.
| Business Hours | 8:00 - 17:00 |
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Mobility Assistance
We promote universal service, or the provision of mobility assistance (bathing aids, wheelchairs, etc.), which enables safe, easy stays for more guests.
Luggage storage, courier service, and more.
We can store your luggage before CHECK IN and after CHECK OUT, allowing you to enjoy sightseeing in Kyoto hands-free. We can also ship souvenirs and other items to your home via courier service (for a fee).
| Other services |
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Internet connection
All guest rooms are equipped with both Wi-Fi and wired internet access.
| Internet Connectivity |
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Business Booth
We have a computer and printer available for use by our guests.
*A password is required to use the computer. Please ask the concierge or Front Desk staff for assistance.
| For hotel guests only PC booth |
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Mobility Assistance
We offer a variety of services to ensure you have a comfortable stay.
Please use this for sightseeing and business purposes.
Universal room
(All 6 rooms are barrier-free)
With its barrier-free design, this hotel is perfect for families with children and elderly guests, ensuring a comfortable and worry-free stay. Twin room, with their beds pushed together, are ideal for co-sleeping and are conveniently located near the elevator.
*Two out of six rooms are equipped with reclining beds.
*Bath aids (bath boards, non-slip mats) are also available for rent.
Universal room (Barrier-free access, 6 rooms total)
- We offer shuttle service between the JR Kyoto Station ticket gates and the hotel. Please inform us of your arrival time in advance. (Our staff will also provide transportation after CHECK OUT.)
- ESCALATOR from the Kyoto Station Building's north-south free passage to the M3 Hotel entrance will be operated exclusively for your use.
- We offer wheelchair rentals.
- Service dogs are allowed inside the hotel.
For customers with hearing impairments
- We offer fax machine rentals.
- We have installed System Five Communi. (It uses knock sensors and vibrations to convert sounds such as alarms into lights and vibrations to notify you.)
For visually impaired customers
- Guide dogs are allowed inside the hotel.
